Netgear CMD31T Handleiding

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Installation Guide

Note: The MAC address and serial

number can also be found in the product

label on the bottom of the unit.

Part 1: Unpack the Shipping Carton

Verify that all items are present.

MAC address:

Serial number:

Ethernet cable

Power adapter

CMD31T Cable Modem

Part 2: Install the Cable Modem

1. Complete the connections as shown in the connections diagram.

a. Connect the coaxial cable to the NETGEAR CMD31T Cable Modem.

b. Use the Ethernet cable to connect your laptop or computer to the

NETGEAR CMD31T Cable Modem.

c. Connect the power adapter.

2. Power on your computer.

Note: It takes at least 15 minutes for your NETGEAR CMD31T Cable Modem to

come online on the network.

c.

a.

b.

3. Wait until the cable modemstatus shows online. After the modem registers

with your cable Internet service provider, the following LEDs should be lit:

• Power LED: Solid green

• Online LED: Solid green

If the Power LED is not solid green, check your power adaptor connections.

Part 3: Contact Your Cable Operator

1. Call your cable operator and tell the customer service person that you are

installing a new cable modemthat you have bought from a retail store.

Note: The contact information listed may change. The contact number can also

be found in your monthly broadband billing statement.

2. When asked, provide the cable modem’s serial number and MAC address

listed on the front page of this installation guide.

3. Wait for the customer service operator to confirm that your device is active.

• If you do not have Internet connection with the new NETGEAR cable

modem, then you should ask the customer service agent to verify whether

he or she can see your cable modemonline.

• If not, the customer service agent should help you with instructions to verify

why the cable modemdoes not connect with your high-speed Internet

service.

• If the customer service agent can confirm that your cable modem is visible as

online to the agent, then you should reboot your computer or laptop or home

gateway that is connected to your cable modem. Try checking your online

status again.

You are now able to enjoy your Internet service with the NETGEAR CMD31T

Cable Modem.

Cable Service Provider Contact Information

Cablevision: www.cablevision.com Comcast: 1-800-COMCAST (1-800-266-2278)

Charter: 1-888-438-2427Time Warner Cable: 1-800-892-2253

CMD31T Cable Modem

Visit http://www.netgear.com/CMD31Tfor information about connecting your device

with your cable operator.

Product specificaties