Oyen Digital Fortis 5C Handleiding

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Fortis 5C

User Guide

(9) Warranty Information

This product includes a three (3) year repair/replacement warranty

provided by Oyen Digital. This warranty is non-transferable and is

limited to the original purchaser. Note: The warranty is 3 years if the

Mobius is purchased with hard drives installed by Oyen Digital.

Warranty service may be requested by completing the form at the

following link: www.oyendigital.com/rma-request-form.html

For our complete warranty policy, visit:

www.oyendigital.com/warranty.html

(10) Troubleshooting and FAQ

1) Is the Fortis 5C compatible with Thunderbolt 2 using a

Thunderbolt 3 adapter?

No, the Fortis 5C is not compatible with Thunderbolt 2 using an

adapter of any make or model.

3) I do not see the hard drives.

Connect the Fortis directly to a port on the computer and bypass

any hubs, docks, or adapters. Also, make sure the drives are formatted.

See section 6.

4) Can I congure a RAID using the Fortis 5C?

The Fortis 5C is not a hardware RAID system, however a RAID may

be created using a software RAID application such as Disk Utility (Mac),

Storage Spaces (Win), or SoftRAID.

5) Are the trays interchangeable?

All trays are interchangeable except for tray 1, which will only t into

the top slot.

For other questions please contact tech support or visit the FAQ

section of our Web site (www.oyendigital.com/support).

Technical Support: [email protected]

(6) Formatting

Table of Contents

1 Specications

2 Detailed View

3 Installing Hard Drives

4 Connecting to a Computer

5 Door Lock

6 Formatting

7 Sleep

8 Ejecting the Drives

9 Warranty Information

10 Troubleshooting and FAQ

11 Safety and Compliance

(7) Sleep

To prevent potential data corruption, it is important to properly eject

the storage volume(s).

Mac: Close all windows and applications that are accessing the

drive. Drag the drive icon to the Trash/Eject icon to dismount it.

The activity LED will cycle on/o and the HDD will spin down.

Windows: Close all applications that are accessing the drive.

Click the “Eject Hardware” (Safely Remove) icon in the system tray

and select the drive. The activity LED will cycle o and the drive will

spin down.

(8) Ejecting the Drives

I

f there is no HDD activity, the computer may put the Fortis to

sleep

(LEDs o, HDDs spin down) depending on the energy saver

settings of the computer. The Fortis will wake up when accessed.

Location and placing precautions

• Avoid positioning it in locations with direct sunlight or other sources

of heat with high temperatures (over 120° F).

• Do not expose the product to water or humid conditions.

• Do not move the device while it is powered on.

• Do not operate the device in any position other than the upright position.

• To allow proper ventilation, do not block or disable the fan.

Electricity and power adapter

When removing the power cable from the socket, always pull on the

plug xture and never on the cable.

(11) Safety and Compliance

For more information, visit our website at www.oyendigital.com

or contact us at 1-866-768-0659.

If installing new drives, the volumes must be formatted before

they are accessible.

To format using MAC OS:

http://oyendigital.com/mac-reformat

To format using Windows:

http://oyendigital.com/windows-reformat

Note: If you purchased the Fortis with SoftRAID, do not use

the methods above. Instead, use SoftRAID to initialize and

create the volume. For video instructions, visit:

https://tinyurl.com/oyen-softraid

Product specificaties