Lexmark X945 Handleiding

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Lexmark ™ X94x

Troubleshooting

Guide

Troubleshooting

Checking an unresponsive

printer

If your printer is not responding, make sure:

•The power cord is plugged into the printer and a properly

grounded electrical outlet.

•The electrical outlet is not turned off by any switch or breaker.

•The (GFCI) has not tripped.Ground Fault Circuit Interrupter

From the back of the printer, press the GFCI buttonReset

located above the printer power cord.

•The printer is not plugged into any surge protectors,

uninterrupted power supplies, or extension cords.

•Other electrical equipment plugged into the outlet is working.

•The printer is turned on.

•The printer cable is securely attached to the printer and the

host computer, print server, option, or other network device.

Once you have checked each of these possibilities, turn the printer

off and then back on. This often fixes the problem.

Door A will not shut properly

Make sure the green paper jam clearance lever behind Door A is

in place:

1Press down on the white release lever beneath Door A at the

top of the printer, and then open the door.

2Press the A1 green lever down to its normal position.

3Close Door A.

Solving printing problems

Multiple-language PDFs do not print

The documents contain unavailable fonts.

1Open the document you want to print in Adobe Acrobat.

2Click the printer icon.

The Print dialog appears.

3Select .Print as image

4Click OK.

Control panel display is blank or

displays only diamonds

The printer self test failed. Turn the printer off, wait about 10

seconds, and then turn the printer back on.

If Performing Self Testand Readydo not appear, turn the

printer off and contact Customer Support.

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Product specificaties