Epson WorkForce AL-C300N Handleiding

Epson Printer WorkForce AL-C300N

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Pagina 1/102

User’s Guide

NPD5037-01 EN

Contents

Introduction

Where to Find Information. . . . . . . . . . . . . . . . . . . 4

Warning, Caution, Important and Note. . . . . . . . . . 4

Prerequisites of Description in This Manual. . . . . . . 4

Abbreviations of Operating Systems. . . . . . . . . . . . 4

Note For This Publication. . . . . . . . . . . . . . . . . . . . 5

Important Instructions

Important Safety Instructions. . . . . . . . . . . . . . . . . 6

Setting up the printer. . . . . . . . . . . . . . . . . . . . . 6

Finding the place for the printer. . . . . . . . . . . . . 7

Using the printer. . . . . . . . . . . . . . . . . . . . . . . . 7

Handling the consumable products and

maintenance parts. . . . . . . . . . . . . . . . . . . . . . . . 8

Safety Information. . . . . . . . . . . . . . . . . . . . . . . . . 9

Laser safety labels. . . . . . . . . . . . . . . . . . . . . . . . 9

Internal laser radiation. . . . . . . . . . . . . . . . . . . . 9

Ozone safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Restrictions on Making Copies. . . . . . . . . . . . . . . . 9

Getting to Know Your Printer

Printer Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Front and right side view. . . . . . . . . . . . . . . . . . 11

Inside the printer. . . . . . . . . . . . . . . . . . . . . . . 11

Rear and left side view. . . . . . . . . . . . . . . . . . . . 11

Control panel. . . . . . . . . . . . . . . . . . . . . . . . . . 13

Using the Control Panel. . . . . . . . . . . . . . . . . . . . 15

Accessing the control panel menus. . . . . . . . . . . 15

Language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

System Information. . . . . . . . . . . . . . . . . . . . . 16

USB Memory. . . . . . . . . . . . . . . . . . . . . . . . . . 17

Quick Print JobMenu. . . . . . . . . . . . . . . . . . . . 19

ConfidentialJobMenu. . . . . . . . . . . . . . . . . . . . 19

Common Settings. . . . . . . . . . . . . . . . . . . . . . . 19

Printer Settings. . . . . . . . . . . . . . . . . . . . . . . . . 25

Admin Settings. . . . . . . . . . . . . . . . . . . . . . . . . 35

Bookmark Menu. . . . . . . . . . . . . . . . . . . . . . . . 36

Loading Paper

Available Paper and Capacities. . . . . . . . . . . . . . . 37

Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Paper cassette. . . . . . . . . . . . . . . . . . . . . . . . . . 39

MP tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Selecting and Using Print Media. . . . . . . . . . . . . . 41

Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Other paper. . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Custom paper size. . . . . . . . . . . . . . . . . . . . . . . 42

Printing Tasks

Basics of Printing. . . . . . . . . . . . . . . . . . . . . . . . . 44

Setting the Main Screen. . . . . . . . . . . . . . . . . . . 45

Setting the More Options Screen. . . . . . . . . . . . 46

Setting the Maintenance Screen. . . . . . . . . . . . . 48

Setting Advanced Features. . . . . . . . . . . . . . . . . . . 49

Printing multiple print jobs at one time. . . . . . . 49

Printing a booklet (AL-C300DN only). . . . . . . . 49

Using the Reserve Job function. . . . . . . . . . . . . 50

Printing with an overlay. . . . . . . . . . . . . . . . . . 51

Printing directly from a USB memory. . . . . . . . . . 52

Using EPSON Status Monitor. . . . . . . . . . . . . . . . 53

Accessing EPSON Status Monitor. . . . . . . . . . . 53

Notice Settings. . . . . . . . . . . . . . . . . . . . . . . . . 54

Tray Icon Settings. . . . . . . . . . . . . . . . . . . . . . . 54

Cancelling a Print Job. . . . . . . . . . . . . . . . . . . . . . 54

From the printer. . . . . . . . . . . . . . . . . . . . . . . . 54

From the computer. . . . . . . . . . . . . . . . . . . . . . 55

Uninstalling and Installing Software

Uninstalling Software. . . . . . . . . . . . . . . . . . . . . . 56

Installing Software. . . . . . . . . . . . . . . . . . . . . . . . 56

Installing the PostScript printer driver with

Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Installing the PostScript printer driver with

Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Installing the PCL printer driver (For

Windows only). . . . . . . . . . . . . . . . . . . . . . . . . 58

Troubleshooting

Checking Printer Status. . . . . . . . . . . . . . . . . . . . . 60

Status and error messages on the control panel

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Printing a status sheet. . . . . . . . . . . . . . . . . . . . 65

Clearing Jammed Paper. . . . . . . . . . . . . . . . . . . . . 66

B (Cover B). . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

D (Cover D). . . . . . . . . . . . . . . . . . . . . . . . . . . 67

C1 (Cassette 1), C2 (Cassette 2). . . . . . . . . . . . . 68

E (Cover E). . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Paper Does Not Feed Properly. . . . . . . . . . . . . . . . 70

AL-C300 Series User's Guide

Contents

Power and Control Panel Problems. . . . . . . . . . . . 70

The ready light does not turn on. . . . . . . . . . . . 70

The Printer does not turn off. . . . . . . . . . . . . . . 71

The Printer Does Not Print. . . . . . . . . . . . . . . . . . 71

Ready light is off and nothing prints. . . . . . . . . . 71

The ready light is on but nothing prints. . . . . . . 71

Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . . 72

Print quality is poor. . . . . . . . . . . . . . . . . . . . . 72

The printout is not what you expected. . . . . . . . 73

Printing in the PostScript 3 Mode Problems. . . . . . 75

The printer does not print correctly in the

PostScript mode. . . . . . . . . . . . . . . . . . . . . . . . 75

The printer does not print. . . . . . . . . . . . . . . . . 75

The printer or its driver does not appear in

utilities in the printer configuration (Mac OS

only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

The font on the printout is different from that

on the screen. . . . . . . . . . . . . . . . . . . . . . . . . . 76

The printer fonts cannot be installed. . . . . . . . . 76

The edges of texts and/or images are not

smooth............................... 76

The printer does not print normally via the

USB interface. . . . . . . . . . . . . . . . . . . . . . . . . . 77

The printer does not print normally via the

network interface. . . . . . . . . . . . . . . . . . . . . . . 77

An undefined error occurs (Mac OS only). . . . . 77

Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 78

The optional product is not available. . . . . . . . . 78

Correcting USB problems. . . . . . . . . . . . . . . . . 78

Cannot access the shared printer. . . . . . . . . . . . 79

Replacing Consumable Products/Maintenance

Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Precautions during replacement. . . . . . . . . . . . . 80

Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . 80

Cleaning the roller. . . . . . . . . . . . . . . . . . . . . . 80

Cleaning the exposure window. . . . . . . . . . . . . 81

Transporting the Printer. . . . . . . . . . . . . . . . . . . . 83

For short distances. . . . . . . . . . . . . . . . . . . . . . 83

For long distances. . . . . . . . . . . . . . . . . . . . . . . 84

Installing Options. . . . . . . . . . . . . . . . . . . . . . . . . 84

Optional paper cassette unit. . . . . . . . . . . . . . . 84

CompactFlash memory. . . . . . . . . . . . . . . . . . . 85

Appendix

Technical Specifications. . . . . . . . . . . . . . . . . . . . 87

General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Printable area. . . . . . . . . . . . . . . . . . . . . . . . . . 88

Fonts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Environmental. . . . . . . . . . . . . . . . . . . . . . . . . 89

Supported operating systems. . . . . . . . . . . . . . . 89

Support Mode Settings using the control panel

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Consumable Products, Maintenance Parts, and

Options................................ 93

Consumable products. . . . . . . . . . . . . . . . . . . . 93

Maintenance parts. . . . . . . . . . . . . . . . . . . . . . 94

Options.............................. 94

Standard and approvals. . . . . . . . . . . . . . . . . . . . . 96

Software License Terms. . . . . . . . . . . . . . . . . . . . . 96

Open source software licenses. . . . . . . . . . . . . . 96

Where To Get Help

Contacting Epson Support. . . . . . . . . . . . . . . . . . . 97

Before contacting Epson. . . . . . . . . . . . . . . . . . 97

Help for users in Europe. . . . . . . . . . . . . . . . . . 97

Help for users in Taiwan. . . . . . . . . . . . . . . . . . 97

Help for users in Singapore. . . . . . . . . . . . . . . . 98

Help for users in Thailand. . . . . . . . . . . . . . . . . 99

Help for users in Vietnam. . . . . . . . . . . . . . . . . 99

Help for users in Indonesia. . . . . . . . . . . . . . . . 99

Help for users in Hong Kong. . . . . . . . . . . . . . 100

Help for users in Malaysia. . . . . . . . . . . . . . . . 101

Help for users in the Philippines. . . . . . . . . . . 102

AL-C300 Series User's Guide

Contents

Product specificaties

Merk:	Epson
Categorie:	Printer
Model:	WorkForce AL-C300N
Kleur van het product:	Wit
Ingebouwd display:	Ja
Gewicht:	27500 g
Breedte:	444 mm
Diepte:	544 mm
Hoogte:	350 mm
Gewicht verpakking:	31220 g
Breedte verpakking:	560 mm
Diepte verpakking:	645 mm
Hoogte verpakking:	505 mm
Gebruikershandleiding:	Ja
Kleur:	Ja
Frequentie van processor:	750 MHz
Ethernet LAN:	Ja
Land van herkomst:	Thailand
Stroomverbruik (in standby):	69 W
Vermogensverbruik (max):	910 W
Inclusief netsnoer:	Ja
Intern geheugen:	1024 MB
Tekstregels:	5 regels
Type processor:	Ja
Aantal per verpakking:	1 stuk(s)
Ethernet LAN, data-overdrachtsnelheden:	10,100,1000 Mbit/s
Bekabelingstechnologie:	10/100/1000Base-T(X)
Ondersteunt Windows:	Windows 7, Windows 8, Windows 8.1, Windows Vista, Windows XP
Ondersteunt Mac-besturingssysteem:	Mac OS X 10.6 Snow Leopard
Luchtvochtigheid bij opslag:	35 - 70 procent
Ondersteunt Linux:	Ja
Maximale resolutie:	1200 x 1200 DPI
Aantal printcartridges:	1
Printkleuren:	Black, Cyan, Magenta, Yellow
Papierlade mediatypen:	Enveloppen
USB-connector:	USB Type-B
Opwarmtijd:	38 s
Printtechnologie:	Laser
Standaard interfaces:	Ethernet, USB 2.0
Printsnelheid (zwart, standaardkwaliteit, A4/US Letter):	31 ppm
Printsnelheid (kleur, standaard, A4/US Letter):	31 ppm
Duplex printen:	Nee
Paginabeschrijving talen:	PCL 5c, PCL 5e, PCL 6, PDF 1.7, PostScript 3
Gebruiksindicatie (maximaal):	120000 pagina's per maand
Totale invoercapaciteit:	350 vel
Maximum invoercapaciteit:	850 vel
Totale uitvoercapaciteit:	200 vel
Maximale ISO A-series papierformaat:	A4
ISO A-series afmetingen (A0...A9):	A4, A5, A6
Tijdsduur tot de eerste pagina (zwart, normaal):	12 s
Tijdsduur tot de eerste pagina (kleur, normaal):	12 s
Gemiddeld stroomverbruik tijdens printen:	475 W
Geluidsdrukniveau (afdrukken):	54 dB
Maximaal intern geheugen:	1024 MB
Totaal aantal invoerladen:	2
ISO C-series sizes (C0...C9):	C6
Papierlade mediagewicht:	60 - 210 g/m²
ISO B-series afmetingen (B0...B9):	B5
Afmetingen enveloppen:	DL
Aanbevolen gebruiksindicatie:	0 - 12000 pagina's per maand
Multifunctionele ladecapaciteit:	100 vel
Multifunctionele lade:	Ja
Ondersteunde server operating systems:	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64, Windows Server 2012 R2, Windows Server 2012 x64
Beheerprotocollen:	SNMP, HTTP, DHCP, BOOTP, APIPA, DDNS, mDNS, SNTP, SSDP, SLP, WSD, LLTD, Ping, TCP/IPv4, TCP/IPv6, IPSec, IEEE 802.1X Paper / Media Handling
Zuinig printen:	Ja
Geluidsvermogens (stand-by):	39 dB
Producten per pallet:	8 stuk(s)
Wifi:	Nee
Bedrijfstemperatuur (T-T):	10 - 30 °C
Relatieve vochtigheid in bedrijf (V-V):	15 - 85 procent
Pallet brutohoogte:	2170 mm
Pallet brutobreedte:	800 mm
Pallet brutolengte:	1200 mm
Producten per palletlaag:	2 stuk(s)
Software-cd:	Ja
Producten per pallet (UK):	8 stuk(s)
Palletlengte (UK):	1200 mm
Producten per palletlaag (UK):	2 stuk(s)
Palletbreedte (UK):	1000 mm
Pallethoogte (UK):	2170 mm