DOSS SoundBox Touch Handleiding
Pagina's 3 Speaker
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DSSAfter-SalesStatementO
12-MonthWarrantyforQuality-RelatedIssues
RequestswithintheUSofpurchase
DOSS'companywarrantyrunsforafullcalendaryearfromthespeaker's
purchasingdate,andwewillcoverallcosts,includingshipping,returnand
replacementunitcostswithinthisoneyearperiod,ifyourspeakerbecomes
defectivewithinourone-yearfactorywarrantyperiod.
Pleasenote:
1,Requestsfromoutsidecountryofpurchase
Wewilltakecareofallquality-relatedissueswithaFULLREFUNDor
REPLACEMENT.Internationalshippingcostsmustbecoveredbythe
customer.Iftheitemcannotbereturnedthenwewilloffera50%REFUND.
2,RequestsforAmazonordersshippedinternationally
Wewilltakecareofallquality-relatedissueswithaFULLREFUND.This
includespurchasesshippedoverseasfromtheUSAviaAmazon.
3,Forpurchasesmadethroughotherretailers:
Otherretailers’after-salessupportpolicieswillvary.Pleasecontacttheretailer
directlyforspecificguidanceontheirwarrantyprocess.Unauthorizedreselling
ofDOSSproductsisstrictlyprohibited.
FAQs:
1.Whatisn’tcoveredbythewarranty?
Purchasesfromunauthorizedre-sellers
Improperlyoperateddevices
Lostorstolenproducts
Purchasesmadeover12monthsago(unlessotherwisestated)
Freeproducts
Damagefrommisuseofproducts(including,butnotlimitedto:falls,
extremetemperatures,water,operatingdevicesimproperly)
Repairsthrough3rdparties
Productswithoutsufficientproofofpurchase
Damagefromoutsidesources
Productshavebeenfullyrefunded
2.Whendoesthewarrantybegin?
Itbeginsthedayyouplaceyourorder.
3.Process:
Buyermustprovidesufficientproofofpurchase
DOSSmustdocumentwhathappenswhenbuyerstroubleshoottheproduct
Thedefectiveitem’sserialnumberand/orvisibleproofdepictingthedefect
arerequired
Itmaybenecessarytoreturnanitemforqualityinspection
4.HowdoIclaimthewarranty?
Beforesubmittingawarrantyclaim,pleaserefertothespecificFAQsforyour
productandattemptalltroubleshootingsuggestions.
Ifyoubelievetheitemisdefectiveandunderwarranty,pleasesubmitaReturn
orExchangerequestontheproduct’ssupportpagewithyouramazonorder,or
contactusat[email protected]
5.Whatisavalidproofofpurchase?
AnAmazonordernumberforapurchasemadethroughWondersTech
AdatedsalesreceiptfromanauthorizedDOSSRe-sellerthatshowsa
descriptionoftheproductalongwithitsprice.
6.WhatifIdon’thaveanyproofofpurchase?
IfyoumadeyourpurchasethroughWondersTech,wemaybeableto
locateyourorderusingyouremailaddress,nameorshippingaddress.
IfyoumadeyourpurchasethroughanauthorizedDOSSRe-seller,you
maycontacttheRe-sellertoseeiftheycanprovideacopyofyour
receipt.
Iftheproductwasagift,youmayaskthegivertoprovideyouwitha
copyofthereceiptorclaimthewarrantyonyourbehalf.
7.Willthewarrantyberenewedifmyproductisreplaced?
Thewarrantycontinuesfromthedateofyouroriginalpurchase.
Itwon’tberenewedafterareplacementhasbeenprovided.
8.Formoreinformation,pleasecontactusatthesupportemail.
CustomerServiceEmail:
US:[email protected]CA:support_ca@dossav.com
UK:[email protected]omFR:support_fr@dossav.com
DE:[email protected]IT:support_it@dossav.com
ES:support_es@dossav.comJP:[email protected]m
Phone:1-833-275-3677(US)Mon-Fri9am-5pm(PST)
Website:https://www.dossaudio.com/
Manufacturers’warrantiesmaynotapplyinallcases,dependingonfactorssuchas
theuseoftheproduct,wheretheproductwaspurchased,orwhoyoupurchasedthe
productfrom.Pleasereviewthewarrantycarefully,andcontactthemanufacturerif
youhaveanyquestions.
ForBatterylifeTips:
Thebatterylifeofthespeakerdependsonhowyouuseandkeepyourdevice.
Herewehavesomewarmtips:
Pleasedon’tkeepyourdevicepluggedandchargingallthetime.Even
youcandothat,butwedon’tsuggest,itwillbadlyhurttheLi-ion
battery.
PleasedonotleaveyourspeakerOFFwithalowordepletedbatteryfor
anyextendedperiods.Leavinglithium-ioninsuchconditionswill
drasticallyreduceyourspeaker’sbatterylife.
Ifyoudon’tusethespeakerforalongtime,like3monthsorevenlonger,
don’tforgettochargethespeakerevery3months,letthespeakerknows
thatitisstillalivenot“dead”.
Donotusethespeakerbesidealargemagneticfield(suchasinduction
cooker,microwaveovenorwirelessLANproducts),whichwillseriously
affectbatterylife.
Product specificaties
| Merk: | DOSS |
| Categorie: | Speaker |
| Model: | SoundBox Touch |
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