Microsoft Surface Pro 9 5G Handleiding

Microsoft Tablet Surface Pro 9 5G

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Surface Pro 9 with 5G

Service Guide

M1237911_RevB

2M1237911_RevB

Disclaimer of Warranties and Limitation of Damages

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information on Surface device servicing and repair at . Always consult the most https://aka.ms/surfaceservicing

Document Part Number: M1237911

3M1237911_RevB

TABLE OF CONTENTS

INTRODUCTION 6 ........................................................................................................................................................

DEVICE IDENTITY INFORMATION 6 ............................................................................................................................

· SURFACE PRO MODELS 6 ................................................................................................................................

· GLOSSARY OF TERMS 7 ............................................................................................................................

GENERAL INFORMATION, PRECAUTIONS, WARNINGS 8 ........................................................................................

· SERVICE TOOLS 8 ......................................................................................................................................

· GENERAL SAFETY PRECAUTION.........................................................................................................10

· REPAIR-SPECIFIC PRECAUTIONS AND WARNINGS 11 .........................................................................

BATTERY SAFETY 12 .....................................................................................................................................................

LITHIUM-ION BATTERY INSPECTION 13 ....................................................................................................................

· HANDLING USED, DAMAGED, OR DEFECTIVE LITHIUM-ION BATTERIES: 13 .....................................

· REPORT BATTERY THERMAL EVENTS TO MICROSOFT 13 ....................................................................

· ACTIONS TO TAKE: 14 ..............................................................................................................................

· STOP REPAIR AND CONTACT MICROSOFT 14 ..............................................................................................

ILLUSTRATED SERVICE PARTS LIST 15 ........................................................................................................................

SERVICE DIAGNOSTICS/TROUBLESHOOTING OVERVIEW 17 ..................................................................................

· SOFTWARE TOOLS 17 .....................................................................................................................................

· HARDWARE TROUBLESHOOTING APPROACH 17 .......................................................................................

COMPONENT REMOVAL AND REPLACEMENT PROCEDURES 18 .............................................................................

· PRIOR TO DEVICE DISASSEMBLY 18 ..............................................................................................................

· KICKSTAND REPLACEMENT PROCESS 19 ......................................................................................................

· PRELIMINARY REQUIREMENTS..........................................................................................................19

· REQUIRED TOOLS AND COMPONENTS 19 .............................................................................................

· PREREQUISITE STEPS 19 ...........................................................................................................................

· PROCEDURE – REMOVAL (KICKSTAND) 19 ............................................................................................

· PROCEDURE – INSTALLATION (KICKSTAND) 22 ...................................................................................

· RSSD DOOR REPLACEMENT PROCESS 25 ....................................................................................................

· PRELIMINARY REQUIREMENTS......................................................................................................... 25

· REQUIRED TOOLS AND COMPONENTS 25 ............................................................................................

· PREREQUISITE STEPS 25 ..........................................................................................................................

· PROCEDURE – REMOVAL (RSSD DOOR) 25 ...........................................................................................

· PROCEDURE – INSTALLATION (RSSD DOOR) 26 .........................................................................................

· RSSD REPLACEMENT PROCESS 27 ................................................................................................................

· PRELIMINARY REQUIREMENTS......................................................................................................... 27

· REQUIRED TOOLS AND COMPONENTS 27 ............................................................................................

· PREREQUISITE STEPS 27 ..........................................................................................................................

· PROCEDURE – REMOVAL (RSSD) 28 .............................................................................................................

· PROCEDURE – INSTALLATION (RSSD) 29 .....................................................................................................

· RSSD SWAP TO A NEW DEVICE PROCESS 30 ...............................................................................................

· PRELIMINARY REQUIREMENTS......................................................................................................... 30

· REQUIRED TOOLS AND COMPONENTS 30 ............................................................................................

Product specificaties

Merk:	Microsoft
Categorie:	Tablet
Model:	Surface Pro 9 5G
Kleur van het product:	Platina
Gewicht:	879 g
Breedte:	287 mm
Diepte:	9.3 mm
Hoogte:	209 mm
Gewicht verpakking:	1859 g
Breedte verpakking:	272 mm
Diepte verpakking:	54.5 mm
Hoogte verpakking:	371 mm
Materiaal behuizing:	Aluminium
Capaciteit van de accu/batterij:	- mAh
Bluetooth:	Ja
Omgevingslichtsensor:	Ja
Beeldschermdiagonaal:	13 "
Resolutie:	2880 x 1920 Pixels
Pixeldichtheid:	267 ppi
Oorspronkelijke beeldverhouding:	3:2
Gyroscoop:	Ja
Versnellingsmeter:	Ja
Frequentie van processor:	- GHz
Processorfamilie:	Intel® Core™ i5
Processormodel:	i5-1245U
Aantal processorkernen:	10
Interne opslagcapaciteit:	128 GB
Wi-Fi-standaarden:	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax), Wi-Fi 6E (802.11ax)
Bluetooth-versie:	5.1
Body SAR:	0.911 W/kg
Locatie positie:	Nee
Grafische adapter:	Iris Xe Graphics
Vormfactor:	Slate
Resolutie camera achterzijde (numeriek):	10 MP
Automatisch scherpstellen:	Ja
Video recording:	Ja
Video-opname modi:	1080p, 2160p
Type camera achterzijde:	Enkele camera
Inclusief besturingssysteem:	Windows 11 Pro
Platform:	Windows
Geïntegreerde geheugenkaartlezer:	Nee
Audiosysteem:	Dolby Atmos
Kleurnaam:	Platina
Type beeldschermglas:	Gorilla Glass
Typische contrastverhouding:	1200:1
Touch technologie:	Multi-touch
Gezichtsherkenning:	Ja
Assisted GPS (A-GPS):	Nee
Snelstartgids:	Ja
Inclusief AC-adapter:	Ja
Aantal ingebouwde luidsprekers:	2
Wachtwoordbeveiliging:	Ja
Volumeregeling:	Knoppen
AC-adapter, vermogen:	65 W
Maximale videoresolutie:	3840 x 2160 Pixels
Intern geheugen:	8 GB
Opslagmedia:	SSD
Levensduur accu/batterij:	15.5 uur
Intern geheugentype:	LPDDR5-SDRAM
Meegeleverde software:	Microsoft 365 Apps
Wifi-standaard:	Wi-Fi 6E (802.11ax)
Inclusief batterij:	Ja
Soort apparaat:	Tablet PC
Processor cache:	12 MB
Processor cache type:	Smart Cache
Processorfabrikant:	Intel
Architectuur besturingssysteem:	64-bit
Camera voorzijde:	Ja
Aantal microfoons:	2
Intel® Flex Memory Access:	Ja
Execute Disable Bit:	Ja
Intel® VT-x with Extended Page Tables (EPT):	Ja
Ingebouwde opties beschikbaar:	Nee
Intel® Virtualization Technology for Directed I/O (VT-d):	Ja
Intel® Virtualization Technology (VT-x):	Ja
Intel® Trusted Execution Technology:	Ja
Intel® Stable Image Platform Program (SIPP):	Ja
Mobiele netwerkverbinding:	Nee
Maximale turbofrequentie van processor:	4.4 GHz
Magnetometer:	Ja
Beeldoppervlakte:	Glans
Gewicht batterij:	195 g
Trusted Platform Module (TPM):	Ja
Grafische adapter-familie:	Intel
Dockingconnector soort:	Microsoft Surface Connector, Microsoft Surface Cover
Vermogen luidsprekers:	2 W
(Buitenste) hoofdverpakking hoogte:	54.5 mm
(Buitenste) hoofdverpakking breedte:	272 mm
(Buitenste) hoofdverpakking brutogewicht:	1861 g
(Buitenste) hoofdverpakking lengte:	371 mm
Hoeveelheid per (buitenste) hoofdverpakking:	1 stuk(s)
Producten per pallet:	128 stuk(s)
Code geharmoniseerd systeem (HS):	8471300100
Lagen per pallet:	16 stuk(s)
Aantal dozen per palletlaag:	8 stuk(s)
Beeldschermreactietijd rise/fall:	32 ms
Aantal USB4 Gen 3×2-poorten:	2
Processorgeneratie:	Intel® 12de generatie Core™ i5
Thunderbolt technologie:	Ja
Ledenmaten SAR (EU):	1.67 W/kg
Windows Hello:	Ja
Batterijcapaciteit:	47.7 Wh
UN-nummer:	3481