Lexmark Markvision Enterprise Handleiding

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Markvision Enterprise

User's Guide

July 2016 www.lexmark.com

Contents

Overview........................................................................................................ 5

Deﬁnition of terms............................................................................................................................................... 5

Getting started...............................................................................................7

Installing MVE........................................................................................................................................................7

Upgrading to the latest version of MVE.........................................................................................................7

Backing up and restoring the Firebird database.........................................................................................8

Understanding ports and protocols................................................................................................................9

Accessing MVE................................................................................................................................................... 12

Understanding the home screen................................................................................................................... 13

Setting up user access................................................................................14

Managing users...................................................................................................................................................14

Enabling LDAP server authentication........................................................................................................... 14

Enabling Kerberos authentication..................................................................................................................19

Managing assets.........................................................................................20

Discovering devices......................................................................................................................................... 20

Managing devices............................................................................................................................................. 23

Locating and organizing devices within the system..............................26

Searching for devices within the system.................................................................................................... 26

Understanding search criteria settings........................................................................................................27

Using categories and keywords....................................................................................................................29

Managing conﬁgurations........................................................................... 31

Creating a conﬁguration...................................................................................................................................31

Creating a conﬁguration from a device........................................................................................................ 31

Assigning a conﬁguration................................................................................................................................32

Editing a conﬁguration..................................................................................................................................... 32

Exporting or importing a conﬁguration........................................................................................................33

Importing ﬁles to the library............................................................................................................................33

Understanding variable settings................................................................................................................... 33

Understanding secured devices................................................................................................................... 34

Managing security settings.............................................................................................................................35

Contents 2

Preparing solutions for enforcement........................................................................................................... 36

Checking conformance with a conﬁguration............................................................................................. 37

Enforcing a conﬁguration................................................................................................................................ 37

Performing service desk tasks..................................................................39

Checking device conformance with a conﬁguration............................................................................... 39

Enforcing conﬁgurations..................................................................................................................................39

Checking the status of a device.................................................................................................................... 39

Working with a device......................................................................................................................................39

Rebooting devices............................................................................................................................................ 40

Managing device events............................................................................ 41

Creating a destination....................................................................................................................................... 41

Editing or deleting a destination................................................................................................................... 42

Creating an event..............................................................................................................................................42

Editing or deleting an event........................................................................................................................... 43

Assigning an event to a device......................................................................................................................43

Removing an event from a device................................................................................................................ 43

Displaying event details...................................................................................................................................44

Performing other administrative tasks.................................................... 45

Deploying generic ﬁles....................................................................................................................................45

Conﬁguring e‑mail settings.............................................................................................................................45

Conﬁguring system settings...........................................................................................................................46

Adding a login disclaimer................................................................................................................................46

Enabling data sharing.......................................................................................................................................46

Generating reports............................................................................................................................................46

Scheduling tasks................................................................................................................................................47

Viewing the system log....................................................................................................................................49

Exporting audit data of the device................................................................................................................49

Frequently asked questions.......................................................................51

Troubleshooting..........................................................................................52

User has forgotten the password................................................................................................................. 52

Cannot discover a network device...............................................................................................................52

Incorrect device information...........................................................................................................................53

Contents 3