Lexmark Genesis S816 Handleiding

Lexmark Printer Genesis S816

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SmartSolutions User's Guide

2010 www.lexmark.com

Contents

About SmartSolutions..................................................................................4

What is SmartSolutions?...........................................................................................................................4

Recommended system requirements.......................................................................................................5

Understanding the Solution Center...........................................................................................................7

Understanding the Solution Center ....................................................................................................................7

Using the Solution Library................................................................................................................................... 7

Using your workspace.........................................................................................................................................8

Getting started.............................................................................................9

Launching the SmartSolutions Web site....................................................................................................9

Create an account to use Solution Center.................................................................................................9

Adding a printer......................................................................................................................................10

Updating your printer................................................................................11

Using SmartSolutions on your printer.........................................................12

Modifying printer screen saver settings......................................................13

Setting solutions as the printer screen saver..........................................................................................13

Adjusting screen saver settings using the printer control panel.............................................................13

FAQ............................................................................................................15

How can I fix network printer problems with the Wireless Setup Utility?..............................................15

How do I delete a solution?.....................................................................................................................15

How do I delete solutions from my printer that were added by another user?.....................................15

How do I reactivate a printer that is no longer linked to my account?...................................................16

How do I replace an existing printer with a new one?............................................................................16

Are solutions automatically saved if the same printer is added in the workspace?...............................16

How do I set a polling interval for the printer to check for SmartSolutions updates?............................16

How do I turn the screen saver on or off on the printer?.......................................................................17

Where can I find additional information?...............................................................................................17

Tips and troubleshooting............................................................................18

Tips..........................................................................................................................................................18

Tips for printing ................................................................................................................................................18

Tips for e-mailing ..............................................................................................................................................18

Contents

Tips for sending faxes .......................................................................................................................................18

Before you troubleshoot SmartSolutions................................................................................................18

Smartsolutions and printer network setup troubleshooting..................................................................19

Printer cannot connect to the network ............................................................................................................19

Printer cannot connect to the Internet ............................................................................................................21

Cannot launch SmartSolutions .........................................................................................................................22

Computer cannot detect printer.......................................................................................................................22

Cannot add printer ...........................................................................................................................................24

Invalid or no confirmation code shown............................................................................................................24

Enabling Java in your browser ..........................................................................................................................24

Solutions troubleshooting.......................................................................................................................25

Solutions do not show in the printer ................................................................................................................25

Cannot send a fax .............................................................................................................................................25

Cannot send e-mail ...........................................................................................................................................26

Cannot display photos ......................................................................................................................................27

Cannot display RSS feeds..................................................................................................................................27

Cannot display Google Calendar.......................................................................................................................28

Incorrect or no data from Cartridge Finder ......................................................................................................28

Printer solutions not updated...........................................................................................................................28