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Pagina 1/22

www.jabra.com

User Manual

Jabra XPRESS

ENGLISH

JABRA XPRESS

CONTENTS

1. INTRODUCTION TO JABRA XPRESS ................................................4

1.1 What is Jabra Xpress? 4 ...........................................................................................................................

1.2 Who should use Jabra Xpress? 4 .......................................................................................................

2. JABRA XPRESS MINIMUM PC REQUIREMENTS ..........................5

2.1 IT Administrator minimum PC requirements 5 ........................................................................

2.2 End users minimum PC requirements 5 ......................................................................................

2.3 What is installed on the IT administrator’s PC.......................................................................5

2.4 What is installed on end users PCs 5 ..............................................................................................

3. TYPICAL USER SCENARIOS ................................................................. 6

4. JABRA XPRESS ONLINE TOOL............................................................8

4.1 Start ................................................................................................................................................................. 8

4.2 Select devices 9 ...........................................................................................................................................

4.3 Conﬁguration ............................................................................................................................................ 9

4.4 PC software 13 .............................................................................................................................................

4.5 Summary ..................................................................................................................................................14

4.6 Download.................................................................................................................................................15

5. JABRA DEVICE UPDATER .................................................................. 16

5.1 What is Jabra Device Updater? 16 ...................................................................................................

5.2 Install Jabra Device Updater 16 .........................................................................................................

5.3 Firmware update using Jabra Device Updater 16 .................................................................

5.4 Firmware update secondary devices 17 ......................................................................................

5.5 Failed ﬁrmware update 17 ....................................................................................................................

5.6 Settings only update 17 .........................................................................................................................

5.7 Jabra Device Updater languages 17 ..............................................................................................

5.8 Tracking and troubleshooting updates 17 .................................................................................

5.9 Uninstall Jabra Device Updater 18 ..................................................................................................

6. JABRA WMI PROVIDER ...................................................................... 19

ENGLISH

JABRA XPRESS

6.1 What is the Jabra WMI Provider? 19 ................................................................................................

6.2 Beneﬁts of using the Jabra WMI Provider 19 .............................................................................

6.3 Jabra USB device properties 19 .........................................................................................................

6.4 How to query Jabra USB devices 19 ...............................................................................................

6.5 How to query Jabra software 20 .......................................................................................................

6.6 Uninstall the Jabra WMI provider 20 ..............................................................................................

7. SUPPORT ................................................................................................. 21

7.1 FAQ ............................................................................................................................................................... 21

7.2 List of supported Jabra devices 21 ..................................................................................................

7.3 Need more help? 21 .................................................................................................................................