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User Guide

SURFboard

® SBG6900-AC

Wireless Cable Modem & Router

No part of this publication may be reproduced or transmitted in any form or by any means or used to make any derivative

work (such as translation, transformation, or adaptation) without written permission from ARRIS Enterprises, Inc. (“ARRIS”).

ARRIS reserves the right to revise this publication and to make changes in content from time to time without obligation on the

part of ARRIS to provide notification of such revision or change.

ARRIS, SURFboard, and the ARRIS logo are all trademarks or registered trademarks of ARRIS Enterprises, Inc. Other trademarks

and trade names may be used in this document to refer to either the entities claiming the marks and the names of their

products. ARRIS disclaims proprietary interest in the marks and names of others.

Wi- Fi Alliance®, Wi-Fi®, Wi- the Fi logo, logo, Wi- the Fi CERTIFIED Wi- Fi Protected Access ® (WPA), Wi- the Fi Protected Setup logo,

and WMM® are registered trademarks Wi- Wi- Wi- of Fi Alliance. Fi Protected Setup™, Fi Multimedia™, and WPA2™ are

trademarks Wi- of Fi Alliance.

ARRIS provides this guide without warranty of any kind, implied or expressed, including, but not limited to, the implied

warranties of merchantability and fitness for a particular purpose. ARRIS may make improvements or changes in the

product(s) described in this manual at any time.

The capabilities, system requirements and/or compatibility with third-party products described herein are subject to change

without notice.

Contents

SURFboard® SBG6900 User Guide- AC Wireless Cable Modem & Router •

Contents

Safety

Safety Safety and

and

and and Regulatory Information

Regulatory Information

Regulatory InformationRegulatory Information .............................................................................................................. vi

Getting Started

Getting StartedGetting Started .............................................................................................................................................. 1

Introduction ........................................................................................................................................................................ 1

In The Box ............................................................................................................................................................................ 1

Additional Items Needed (Not Included) ...................................................................................................................... 2

System Requirements ....................................................................................................................................................... 2

Contact Information .......................................................................................................................................................... 2

Pro

ProProduct

duct

ductduct Overv

Overv

Overv Overview

iew

iewiew .......................................................................................................................................... 3

Front Panel .......................................................................................................................................................................... 3

Wi-Fi Protected Setup (WPS) .................................................................................................................................... 5

Rear Panel............................................................................................................................................................................ 5

Gateway Label .................................................................................................................................................................... 7

Installin

InstallinInstalling the Gateway

g the Gateway

g the Gatewayg the Gateway ................................................................................................................................... 8

Pre-Installation Considerations ...................................................................................................................................... 8

Connect the Gateway to Your Computer ..................................................................................................................... 8

Establish and Verify Network Connectivity................................................................................................................... 9

Setting Up a W

Setting Up a WSetting Up a Wireless Network Connec

ireless Network Connec

ireless Network Connecireless Network Connection

tion

tiontion ................................................................................................ 10

Launch the SBG6900- AC Quick Start Wizard............................................................................................................ 10

Set Up a Wireless Network Using Your Computer ................................................................................................... 16

Quick Connect Using the Windows Taskbar ...................................................................................................... 16

Connect Using the Windows Control Panel ....................................................................................................... 19

Use the SBG6900- AC WPS Pairing Button ................................................................................................................. 21

Test Your Wireless Network Connection .................................................................................................................... 22

Using the Gat

Using the GatUsing the Gateway Web Manager

eway Web Manager

eway Web Managereway Web Manager .............................................................................................................. 23

Start the Gateway Web Manager ................................................................................................................................. 23

Gateway Web Manager Menu Options ............................................................................................................... 25

Get Help ............................................................................................................................................................................. 27

Overview Help ........................................................................................................................................................... 27

Help Links ................................................................................................................................................................... 28

Field Level Help ......................................................................................................................................................... 29

Exit the SBG6900-AC Web Manager ........................................................................................................................... 29

Conf

ConfConfiguri

iguri

iguriiguring You

ng You

ng Young Your Wirel

r Wirel

r Wirelr Wireless Net

ess Net

ess Netess Network

work

workwork ............................................................................................................ 30

Set Up Your Primary Wireless Network ...................................................................................................................... 30