Alienware m17 R2 Handleiding

Alienware Laptop m17 R2

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Pagina 1/71

Alienware m17 R2

Service Manual

Regulatory Model: P41E

Regulatory Type: P41E001

Contents

Safety instructions.............................................................................................................. 5

Before working inside your computer...................................................................................................................5

Before you begin .......................................................................................................................................... 5

Electrostatic discharge—ESD protection.............................................................................................................. 5

ESD service kit eld ............................................................................................................................................6

Components of an ESD service kiteld ...........................................................................................................6

ESD protection summary ................................................................................................................................7

Transporting sensitive components........................................................................................................................7

Lifting equipment ..........................................................................................................................................7

After working inside your computer......................................................................................................................7

Removing and installing components.................................................................................8

Recommended tools............................................................................................................................................ 8

Screw list.............................................................................................................................................................8

Base cover...........................................................................................................................................................9

Removing the base cover................................................................................................................................9

Installing the base cover................................................................................................................................12

M.2 solid-state drive.......................................................................................................................................... 13

Removing the M.2 2230 solid-state drive...................................................................................................... 13

Installing the M.2 2230 solid-state drive........................................................................................................15

Removing the M.2 2280 solid-state drive...................................................................................................... 17

Installing the M.2 2280 solid-state drive........................................................................................................18

Coin-cell battery............................................................................................................................................... 19

Removing the coin-cell battery..................................................................................................................... 19

Installing the coin-cell battery...................................................................................................................... 20

Speakers............................................................................................................................................................21

Removing the speakers................................................................................................................................. 21

Installing the speakers...................................................................................................................................21

Rear-I/O cover................................................................................................................................................. 22

Removing the rear I/O-cover....................................................................................................................... 22

Installing the rear I/O-cover.........................................................................................................................24

Display assembly............................................................................................................................................... 25

Removing the display assembly.....................................................................................................................26

Installing the display assembly...................................................................................................................... 28

Battery............................................................................................................................................................. 30

Removing the battery.................................................................................................................................. 30

Installing the battery.....................................................................................................................................31

Keyboard-controller board.................................................................................................................................31

Removing the keyboard-controller board...................................................................................................... 31

Installing the keyboard-controller board....................................................................................................... 32

Left I/O-board................................................................................................................................................. 33

Removing the left I/O-board....................................................................................................................... 33

Installing the left I/O-board.........................................................................................................................34

Right I/O-board............................................................................................................................................... 36

Removing the right I/O-board.....................................................................................................................36

Installing the right I/O-board.......................................................................................................................37

System board.................................................................................................................................................... 39

Removing the system board..........................................................................................................................39

Installing the system board........................................................................................................................... 42

Fan and heat-sink assembly............................................................................................................................... 45

Removing the fan and heat-sink assembly.....................................................................................................45

Installing the fan and heat-sink assembly.......................................................................................................47

Touchpad..........................................................................................................................................................49

Removing the touchpad...............................................................................................................................49

Installing the touchpad................................................................................................................................ 50

Power-adapter port...........................................................................................................................................51

Removing the power-adapter port................................................................................................................51

Installing the power-adapter port.................................................................................................................52

Power-button assembly..................................................................................................................................... 53

Removing the power-button assembly..........................................................................................................53

Installing the power-button assembly............................................................................................................54

Keyboard......................................................................................................................................................... 55

Removing the keyboard...............................................................................................................................55

Installing the keyboard.................................................................................................................................56

Palm rest...........................................................................................................................................................58

Removing the palm rest................................................................................................................................58

Installing the palm rest................................................................................................................................. 59

Device drivers....................................................................................................................61

Intel Chipset Software Installation Utility.............................................................................................................61

Video drivers.....................................................................................................................................................61

Intel Serial IO driver........................................................................................................................................... 61

Intel Trusted Execution Engine Interface............................................................................................................. 61

Intel Virtual Button driver...................................................................................................................................61

Wireless and Bluetooth drivers........................................................................................................................... 61

System setup..................................................................................................................... 62

System setup.....................................................................................................................................................62

Entering BIOS setup program............................................................................................................................ 62

Navigation keys................................................................................................................................................ 62

Boot Sequence................................................................................................................................................. 62

System setup options......................................................................................................................................... 63

Clearing CMOS settings.................................................................................................................................... 66

Clearing BIOS (System Setup) and System passwords..........................................................................................67

Product specificaties

Merk:	Alienware
Categorie:	Laptop
Model:	m17 R2
Kleur van het product:	Black, White
Gewicht:	2630 g
Breedte:	399.8 mm
Diepte:	294.3 mm
Gewicht verpakking:	5336 g
Breedte verpakking:	425.8 mm
Diepte verpakking:	502.8 mm
Hoogte verpakking:	117.4 mm
Gebruikershandleiding:	Ja
AC-adapterfrequentie:	50 - 60 Hz
AC-adapter ingangsspanning:	100 - 240 V
Bluetooth:	Ja
Beeldschermdiagonaal:	17.3 "
Resolutie:	1920 x 1080 Pixels
Touchscreen:	Nee
Pixeldichtheid:	127 ppi
Oorspronkelijke beeldverhouding:	16:9
Frequentie van processor:	2.6 GHz
Processorfamilie:	Intel® Core™ i7
Processormodel:	i7-9750H
Aantal processorkernen:	6
Wi-Fi-standaarden:	Wi-Fi 5 (802.11ac)
Bluetooth-versie:	4.2
Vormfactor:	Clamshell
Resolutie camera voorzijde (numeriek):	0.92 MP
Inclusief besturingssysteem:	Windows 10 Home
Ethernet LAN:	Ja
Geïntegreerde geheugenkaartlezer:	Nee
Kleurnaam:	Lunar Light
Helderheid:	300 cd/m²
Processor lithografie:	14 nm
Inclusief AC-adapter:	Ja
Markt positionering:	Gamen
LED backlight:	Ja
Accu/Batterij voltage:	11.4 V
Aantal HDMI-poorten:	1
Aantal Ethernet LAN (RJ-45)-poorten:	1
Bevestigingsmogelijkheid voor kabelslot:	Ja
Kabelslot sleuf type:	Noble
Aantal ingebouwde luidsprekers:	2
Wachtwoordbeveiliging:	Ja
Maximale refresh snelheid:	144 Hz
MIMO:	Ja
AC-adapter, vermogen:	180 W
Inclusief netsnoer:	Ja
HD type:	Full HD
Ingebouwde microfoon:	Ja
Intern geheugen:	16 GB
Opslagmedia:	SSD
Intern geheugentype:	DDR4-SDRAM
HDMI versie:	2.0
Pixel pitch:	0.2 x 0.2 mm
Duurzaamheidscertificaten:	Nee
Meegeleverde software:	Financial Tracker & Retail Information
Wifi-standaard:	Wi-Fi 5 (802.11ac)
Ethernet LAN, data-overdrachtsnelheden:	1000,2500 Mbit/s
Soort antenne:	2x2
Accu/Batterij oplaadtijd:	4 uur
Temperatuur bij opslag:	-40 - 65 °C
Soort paneel:	WVA
Aantal poorten USB 3.2 Gen 1 (3.1 Gen 1) Type A:	3
Processor socket:	BGA 1440
Systeembus:	8 GT/s
Processor aantal threads:	12
PCI Express slots versie:	3.0
Processor operating modes:	64-bit
Processor cache:	12 MB
Tjunction:	100 °C
PCI Express configuraties:	1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP):	45 W
Codenaam processor:	Coffee Lake
Maximaal aantal PCI Express-lijnen:	16
Processor cache type:	Smart Cache
Processorfabrikant:	Intel
Configureerbare TDP-down:	35 W
Architectuur besturingssysteem:	64-bit
Maximum intern geheugen:	16 GB
Totale opslagcapaciteit:	1024 GB
Soort optische drive:	Nee
Ingebouwde grafische adapter:	Ja
Aparte grafische adapter:	Ja
On-board graphics adapter model:	Intel® UHD Graphics 630
Basisfrequentie ingebouwde grafische adapter:	350 MHz
Graphics on-board -adapter dynamische frequentie (max):	1150 MHz
On-board grafische adapter ID:	0x3E9B
Maximaal geheugen ingebouwde grafische adapter:	64 GB
On-board grafische adapter DirectX-versie:	12.0
On-board grafische adapter OpenGL versie:	4.5
Camera voorzijde:	Ja
Numeriek toetsenblok:	Ja
Ondersteunde instructie sets:	SSE4.1, SSE4.2, AVX 2.0
Intel® My WiFi Technology (Intel® MWT):	Ja
Intel® Hyper Threading Technology (Intel® HT Technology):	Ja
Intel® Turbo Boost Technology:	2.0
Intel® Quick Sync Video Technology:	Ja
Intel® InTru™ 3D Technology:	Ja
Intel® Clear Video HD Technology (Intel® CVT HD):	Ja
Intel® Flex Memory Access:	Ja
Intel® AES New Instructions (Intel® AES-NI):	Ja
Enhanced Intel SpeedStep Technology:	Ja
Execute Disable Bit:	Ja
Idle States:	Ja
Thermal Monitoring Technologies:	Ja
CPU configuratie (max):	1
Intel® VT-x with Extended Page Tables (EPT):	Ja
Ingebouwde opties beschikbaar:	Nee
Intel® Secure Key:	Ja
Intel® 64:	Ja
Intel® OS Guard:	Ja
Intel® Virtualization Technology for Directed I/O (VT-d):	Ja
Intel® Clear Video-technologie:	Ja
Intel® Software Guard Extensions (Intel® SGX):	Ja
Intel® Virtualization Technology (VT-x):	Ja
Verpakkingsgrootte processor:	42 x 28 mm
Intel® Identity Protection Technology (Intel® IPT):	Ja
ARK ID processor:	191045
Intel® Trusted Execution Technology:	Nee
Intel® TSX-NI:	Nee
Intel® Stable Image Platform Program (SIPP):	Nee
Combo koptelefoon/microfoon port:	Ja
Luchtvochtigheid bij opslag:	0 - 95 procent
Maximale turbofrequentie van processor:	4.5 GHz
Discreet grafische adapter model:	NVIDIA® GeForce RTX™ 2070 Max-Q
Aantal geïnstalleerde SSD's:	2
SSD capaciteit:	512 GB
Aanwijsapparaat:	Touchpad
Windows-toetsen:	Ja
AC-adapter, uitgangsspanning:	19.5 V
AC-adapter, uitgangsstroom:	9.23 A
Kloksnelheid geheugen:	2666 MHz
Geheugenlayout:	2 x 8 GB
Geheugen form factor:	On-board
SSD-vormfactor:	M.2
SSD interfaces:	PCI Express
Totale capaciteit SSD's:	1024 GB
NTSC-dekking (normaal):	72 procent
Voorcamera HD-type:	HD
MIMO-type:	Multi User MIMO
Gewicht batterij:	320 g
Dubbele scherm:	Nee
Chipset moederbord:	Intel® HM370
Hoogte, in bedrijf:	-15.2 - 3048 m
Hoogte bij opslag:	-15.2 - 10668 m
Specifiek grafisch geheugentype:	GDDR6
Grafische geheugen:	8 GB
Aantal Thunderbolt 3-poorten:	1
Keyboard met achtergrondverlichting:	Ja
Mini DisplayPort kwantiteit:	1
Signaalformaat camera voorkant:	720p
Charging port type:	DC-in ingang
Audiochip:	Realtek ALC3281-CG
Hoogte (voorzijde):	18.6 mm
Hoogte (achterzijde):	19.5 mm
Video capturing speed:	30 fps
Vermogen luidsprekers:	2 W
Resolutie camera voorzijde:	1280 x 720 Pixels
CUDA:	Ja
Pallet brutogewicht:	200096 g
Producten per pallet:	36 stuk(s)
Maximaal intern geheugen (64-bit):	16 GB
Schokbestendigheid:	110 G
Schokbestendigheid (buiten gebruik):	160 G
Trillingen, in bedrijf:	0.66 G
Trillingen bij opslag:	1.3 G
Wifi:	Ja
Bedrijfstemperatuur (T-T):	0 - 35 °C
Relatieve vochtigheid in bedrijf (V-V):	10 - 90 procent
Type product:	Notebook
Verpakkingsmateriaal:	Corrugated cardboard, Polypropylene (PP)
Aantal batterijcellen:	6
Pallet brutobreedte:	1000 mm
Pallet brutolengte:	1200 mm
Producten per palletlaag:	18 stuk(s)
Lagen per pallet:	2 stuk(s)
Beeldschermreactietijd rise/fall:	19 ms
Producten per intermodale container (20 ft):	720 stuk(s)
Producten per intermodale container (40 ft):	1512 stuk(s)
Klaar voor Virtual Reality (VR):	Ja
Taal toetsenbord:	Brits Engels
Processorgeneratie:	Intel® 9de generatie Core™ i7
PowerShare:	Ja
Golfkarton-inhoud per pakket:	1491 g
Vormkarton-inhoud per pakket:	0 g
Taal besturingssysteem:	Engels
Verpakkingsvolumegewicht:	4.189071496 kg
Palletvolume gewicht:	74960 g
Hoge-dichtheid polyetheen (HDPE) inhoud per pakket:	0 g
Inhoud per pakket van andere materialen:	166 g
Polystyreen (PS) inhoud per pakket:	0 g
Polypropeen (PP) inhoud per pakket:	19 g
Lage-dichtheid polyetheen (LDPE) inhoud per pakket:	0 g
Polyethyleentereftalaat (PET) inhoud per pakket:	0 g
Golfkarton-inhoud per huls voor accessoires:	205 g
Golfkarton-inhoud per doos voor accessoires:	229 g
Golfkarton-inhoud per transportverpakking:	1057 g
Grijskarton-inhoud per pakket:	0 g
Vormbamboekarton-inhoud per pakket:	0 g
Vormtarwestrokarton-inhoud per pakket:	0 g
Aantal discrete grafische adapters geïnstalleerd:	1
Kleur achtergrondverlichting van toetsenbord:	Diverse
Batterijcapaciteit:	76 Wh
Aantal USB-Powershare-poorten ondersteund:	1
Poort voor Alienware grafische versterker:	Ja
Thunderbolt™ 3.0-technologie:	Ja
EPEAT-beoordeling:	88.96 procent